1. Orders can be cancelled within 24 hours of placing them.

To cancel, please contact us immediately via [ 7731866198/ www.heerow21@gmail.com ]

Once the order is shipped, cancellation is not possible.

2. Refund Policy

We offer refunds only for damaged, defective, or wrong products.

Refunds will be processed after verifying the issue with photo/video proof within 48 hours of delivery.

Refund will be issued to your original payment method within 5–7 working days after approval.

3. No Refunds/Returns for

Size issues (please refer to our size chart before ordering)

Products bought during sales or promotions

Worn or washed items

Custom or limited-edition items

4. Exchanges

Exchanges are allowed only for sizing issues if stock is available.

You must request an exchange within 3 days of receiving the product.

Return shipping cost for exchanges will be borne by the customer.

5. How to Request

Email: [www.heerow21@gmail.com]

WhatsApp: [7731866198]

Mention order number, issue, and photo proof